SECTION 1- CANCELLATION POLICY
At Azzi Sport Marine, we strive to provide the best service possible to our valued customers. However, sometimes a situation arises where an order needs to be cancelled.
If you wish to cancel an order after it has been confirmed, there will be a deduction of 5% from the paid amount. This 5% deduction will cover any administrative and processing costs related to your order.
Please note that our cancellation policy applies to all orders, including those that are in transit, being prepared for dispatch or already dispatched. If you cancel an order after it has been dispatched, you will need to return it to us in its original condition and packaging. The cost of shipping the product back to us will be borne by you.
To cancel an order, you can contact our customer support team through email or phone. Once your cancellation request is received, our team will process the refund by deducting the 5% cancellation fee from your paid amount.
We understand that circumstances can change, and we will do our best to accommodate your requests. However, please note that our cancellation policy is in place to ensure that we can provide a smooth and efficient service to all our customers.
SECTION 2- WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
SECTION 3 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at [email protected] or mailing us at: Azzi Sport Marine S.A.R.L Main Beach Road, Tabarja El Mina Jounieh Keserwan Lebanon
SECTION 4 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions
SECTION 5 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us by email at [email protected]